Your contact center,
handling calls on its own.
Start in shadow mode. The AI listens to every call for 30 days — your agents work exactly as they do now. When you see the FCR numbers, you decide whether to go live. You can cancel before Day 30 and owe nothing for Month 2.
We review your CCaaS platform, call volume, language mix, and SLA targets. We tell you exactly what's possible before anything is deployed.
PrimeCore runs silently alongside your live agents. No side effects. We collect real call data and generate your baseline performance pack.
You receive a full verification pack — FCR delta, AHT improvement, SLA breach reduction, and cost-per-call estimate. No fluff.
You approve production deployment or you don't. No auto-cutover. No hidden fees. Cancel before Day 30 — no charge for Month 2.
We'll reach out within 1 business day to schedule your compatibility review.
We'll reach out within 1 business day. Check your email for a confirmation.
Want a faster response?